ZOIE FRILLES_
HR & RECRUITMENT SPECIALIST
JACSS DYNAMIC BPO [LINK]
QC, PH
- Sourced 200+ candidates/mo ensuring pipeline health.
- Achieved 90% role-fit rate via deep assessment.
- Boosted engagement by 25% via marketing initiatives.
- Led 12+ engagement events to optimize culture.
- Screened 50+ candidates weekly.
- Collaborated on internal brand campaigns.
- Managed data entry and compliance records.
PROBECX
QC, PH
- Resolved 95% of issues within 24hrs.
- Reduced escalations by 20% proactively.
- Maintained CSAT 90%+ consistently.
MBA - HR Management
Univ. Perpetual Help
2023 - 2025
BBA - HR Management
Pamantasan ng Lungsod
2019 - 2023